Conference Planner - Santa Cruz

Chaminade Resort and Spa

The AAA Four Diamond award-winning Chaminade Resort & Spa is a spectacular mountaintop retreat in Santa Cruz. Our historic Mission-style resort overlooks sweeping views of Monterey Bay and the Santa Cruz Mountains.

Conference Planning Manager is responsible the planning and coordination of conference group related activities, will act as the primary liaison between the client and the staff of Chaminade, with the focus on meeting and exceeding client expectations with every interaction to ensure guest satisfaction.

Establish and maintain a positive, professional relationship with clients through effective, accurate, timely, and reliable communication and action.

Remain one step ahead of the client in anticipation of their needs. Guarantee that each client’s expectations, requirements and requests are being met prior to arrival and throughout their visit.

Address all client concerns as they develop ensuring instant appeasement. Know property layout, policies, procedures and all capabilities.

Answer all incoming calls within 3 rings and with proper greeting and telephone etiquette. Respond in a timely manner to phone calls and messages.

Communicate with clients via telephone contact, written correspondence and in person our policies and procedures as they relate to the coordination of their events.

Ensure all functions are checked prior to client’s arrival, guaranteeing all details are in agreement with client’s requirements and hotel standards.

Meet with the appropriate staff prior to the function to ensure any deficiencies are corrected by respective personnel.

Maintain Client files, making sure they are kept organized and current with all information. Requires ability to move quickly and frequently throughout the property several times a day.

Communicate effectively with other department managers to ensure that Chaminade standards are met and that contractual obligations (written and verbal) are fulfilled.

Analyzes, anticipates and solves problems.

Knowledge of Delphi a plus Proficient with Microsoft office

Job Location: Santa Cruz, CA

How To Apply: https://benchmark.wd1.myworkdayjobs.com/en-US/Benchmark_Careers/job/Chaminade-Resort--Spa-Santa-Cruz-CA-95065/Conference-Planning-Manager_R0007320

Company Website: http://www.chaminade.com

Company Info: Benchmark’s company culture is central to our management philosophy. The company’s stated purpose is “to provide an entrepreneurial environment where determined people dare to create, share, and build futures.
To be the “benchmark” by which all others are judged takes passion, courage, and dedication. We invite you to explore our extraordinary offering of unique opportunities, all with a common goal of providing an unforgettable journey.

The AAA Four Diamond award-winning Chaminade Resort & Spa is a spectacular mountaintop retreat in Santa Cruz. Our historic Mission-style resort overlooks sweeping views of Monterey Bay and the Santa Cruz Mountains.

 

 

Donna Cohen

I have decades of experience creating and producing online marketing. I left the corporate world to work independently with people who need help establishing and maintaining their online presence. Not everyone knows how, has the aptitude, or time to learn how to use online marketing tools, and nor should they have to try. Those people who need help and/or don't want an in-house marketing team work with me. Each client has different needs, goals and expectations. I do custom work for each of my clients. I get to know each person and know their voice, their style, rhythm and budget. 

I have a large skill set that covers the range of tasks for online marketing. It is both easy and cost efficient to work directly with me. I can get the whole job done. 

Website Design, Build and Optimization, SEO, Keywords, Hashtags, PhotoShop, Email Marketing and Newsletters - Mailchimp, Google Forms (Registration & Surveys), Survey Monkey, SquareSpace, Wordpress, Square, Twitter, Blogger, Tumblr, PowerPoint, Acrobat, Facebook Ads, Pinterest, Instagram, Word, ePub, Excel, Audience Development, and more.

Book Production; Print and eBook, Design, coding, Marketing and building Audiences.