Director of Convention Services - Tucson, AZ

Westin La Paloma Resort & Spa

Job Description and Requirements: Create the desired conference and meet clients' needs through active communication, planning, and team leadership.

* An understanding of both monthly forecasting and the annual budget process. 
* Understand the importance of raising the meeting planner evaluation scores and implement effective methods to ensure exceeding meeting planner satisfaction. 
* Optimize room rental charges. 
* Consistently participate in the re-booking of repeat business by having a track record of long term client relationships. 
* Actively participate in industry related organizations (NACE, MPI). 
* Thorough knowledge of sales techniques including strong closing skills as well as negotiating skills. 
* Comfortable with hotel site inspections and client presentations. 
* Excellent creative skills to provide innovative set-ups, menus, and functions for groups. Ability to generate creative and innovative menus while working closely with Chef on pricing specialty menus. 
* Work closely with banquet department on operations and event execution, ability to quickly evaluate alternatives and decide on a plan of action. 
* Provide overall direction, coordination, and ongoing evaluation of operations. Detailed execution of all banquet event orders generated by the Convention Services Department. 
* Experience providing Audio/Visual equipment and operating Audio/Visual as a profit center. 
* Excellent knowledge of computers, specifically Delphi, Word and Excel. 
* Monitor group room blocks and pick up, generate detailed resumes for the operating departments. 
* Ability to work with outside vendors to ensure client satisfaction for all events/groups.
* Comply with attendance rules and be available to work on a regular basis. 
* Perform any other job related duties as assigned.

Experience, Skills and Knowledge:
* Prior experience in the field of hospitality with specific experience in catering sales is essential.
* Minimum of 1year within the Hospitality Industry required. 
* Must have experience at a similar size and quality hotel. 
* High School Diploma required; Bachelor's Degree preferred. 
* Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Delphi. 
* Knowledge of sales skills, revenue management, training, and motivation of peers. 
* Knowledge of hotel features, benefits, and competing hotels within the market. 
* Ability to execute appropriate action plans. 
* Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. 
* Ability to work effectively under time constraints and deadlines.
* Command of the English language both written and verbal.

Job Location: Tucson, AZ

How To Apply:



Donna Cohen

I have decades of experience creating and producing online marketing. I left the corporate world to work independently with people who need help establishing and maintaining their online presence. Not everyone knows how, has the aptitude, or time to learn how to use online marketing tools, and nor should they have to try. Those people who need help and/or don't want an in-house marketing team work with me. Each client has different needs, goals and expectations. I do custom work for each of my clients. I get to know each person and know their voice, their style, rhythm and budget. 

I have a large skill set that covers the range of tasks for online marketing. It is both easy and cost efficient to work directly with me. I can get the whole job done. 

Website Design, Build and Optimization, SEO, Keywords, Hashtags, PhotoShop, Email Marketing and Newsletters - Mailchimp, Google Forms (Registration & Surveys), Survey Monkey, SquareSpace, Wordpress, Square, Twitter, Blogger, Tumblr, PowerPoint, Acrobat, Facebook Ads, Pinterest, Instagram, Word, ePub, Excel, Audience Development, and more.

Book Production; Print and eBook, Design, coding, Marketing and building Audiences.