National Sales Manager - Rancho Santa Fe, CA

The Inn At Rancho Santa Fe

 Fulltime position

Overview

Manage accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded. Responsible for soliciting new group sales accounts, entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in rooms, food, beverage, and room rental. 

Responsibilities

  • Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communication.

  • Advanced level of producing room, banquet, and room rental revenue through directly soliciting business via aggressive prospecting, making presentations, developing contracts, negotiating and closing sales.

  • Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current and potential clients.

  • Handle account details so that all pertinent aspects of solicitation and closing are complete and documented. Coordinate various departments' participation in servicing accounts.

  • Develop and conduct persuasive verbal sales presentations to prospective clients.

  • Prepare information for, meet with and entertain clients as deemed appropriate by potential business from that account.

  • Communicate both verbally and in writing to provide clear direction to all departments in the hotel to ensure high quality of service to customers.

  • Prepare correspondence to customers, internal booking reports and file maintenance.

  • Participate in daily business review meeting, pre-convention meetings, training and other sales-related meetings as required.

  • Attend trade shows, community events and industry meetings.

  • Advanced knowledge of market trends, competition and key customers of the hotel.

  • Comply with attendance rules and be available to work on a regular basis.

  • Perform any other job related duties as assigned.

Qualifications

  • High school or equivalent education required. Bachelor's degree preferred.

  • 3+ years of past sales experience preferred.

  • Must have experience at a similar size and quality hotel.

  • Requires good communication skills, both verbal and written. Must be able to speak, read, write, and understand English. Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Delphi. Advanced knowledge of sales skills, revenue management, training, and motivation of peers.

  • Advanced knowledge of hotel and competitive market.

  • Ability to execute appropriate action plans.

  • Desire to participate as part of a team.

  • Must be willing to "pitch-in" and help co-workers with their job duties and be a team player.

  • Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.

  • Leadership skills to motivate and develop staff and to ensure accomplishment of goals.

  • Able to set priorities, plan, organize, and delegate.

  • Written communication skills to be concise, well organized, complete, and clear.

  • Ability to work effectively under time constraints and deadlines.

  • Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Link to the hotel https://www.theinnatrsf.com/

Apply link https://careers-heihotels.icims.com/jobs/7582/national-sales-manager/login

 

 

Donna Cohen

I have decades of experience creating and producing online marketing. I left the corporate world to work independently with people who need help establishing and maintaining their online presence. Not everyone knows how, has the aptitude, or time to learn how to use online marketing tools, and nor should they have to try. Those people who need help and/or don't want an in-house marketing team work with me. Each client has different needs, goals and expectations. I do custom work for each of my clients. I get to know each person and know their voice, their style, rhythm and budget. 

I have a large skill set that covers the range of tasks for online marketing. It is both easy and cost efficient to work directly with me. I can get the whole job done. 

Website Design, Build and Optimization, SEO, Keywords, Hashtags, PhotoShop, Email Marketing and Newsletters - Mailchimp, Google Forms (Registration & Surveys), Survey Monkey, SquareSpace, Wordpress, Square, Twitter, Blogger, Tumblr, PowerPoint, Acrobat, Facebook Ads, Pinterest, Instagram, Word, ePub, Excel, Audience Development, and more.

Book Production; Print and eBook, Design, coding, Marketing and building Audiences.

Private Event Sales Manager - Menlo Park, CA

Stanford Park Hotel

Job Description and Requirements: POSITION SUMMARY:

The Private Event Sales Manager is responsible for proactive event sales to achieve food, beverage and rental revenue goals. Responsible for contracting, detailing and service execution of hotel and Menlo Tavern catered events. Recognizes opportunities to up-sell and suggestively sells enhancements. Strong attention to detail, team player, guest centric and a welcoming spirit.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Sales and operations support for private events in Stanford Park Hotel event spaces and Menlo Tavern private dining

  • Actively solicits new business to promote private dining sales on a daily basis while facilitating proper execution of all private dining events

  • Answer phone calls, client inquiries, generate proposals and contracts, create event orders and assist with all other sales and service-related tasks to produce exceptional event

  • Generate and distribute daily summary report for event posting, event order reports and events summary

  • Produce proposals, contracts, event orders and billing related correspondence

  • Conduct site inspections and handle social inquires as needed

  • Manage the sales process through consistent lead follow-up, attention to detail, building rapport and closing business

  • Effectively communicate client needs via Event Orders (BEOs) and event resumes in a timely fashion

  • Coordinate final details, but not limited to, menus, meeting arrangements, guarantees, event room set-up, audio-visual, décor and coordinate with outside vendors

  • Assist with day-of event coordination acting as liaison between all departments within the hotel and Menlo Tavern

  • Properly track sales activity and event data in Delphi

  • Adhere to food, beverage and room rental revenue minimums

  • Greet and assist clients with any needs and changes throughout events

  • Acts professionally and adheres to all service standards and guidelines

  • Follow up with client to assure quality of event and solicitation of next event

  • Interact with all levels of staff and management and attend in-house meetings as needed

  • Ability to work independently with good time management skills

  • Ability to work a flexible schedule, including evenings, weekends and holidays as needed

*QUALIFICATIONS:

*To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Able to communicate with clients in a friendly and positive manner in order to solicit business, meet client needs and resolve complaints.

  • Able to read, listen and communicate effectively in English, both verbally and in writing.

  • Ability perform basic functions in Microsoft Word, Excel and Outlook.

  • Strong attention to detail

  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

  • Ability to access, understand and accurately input information using a moderately complex computer system.

  • Ability to calculate figures and amounts such as discounts, percentages and sales volume.

  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

  • Ability to write routine Sales Reports and business correspondence.

  • Meets legal age requirements for the position.

Job Location: Menlo Park, California

How To Apply: https://www.indeed.com/job/private-event-sales-manager-3d6ad77b57cda5d5

Company Website: http://stanfordparkhotel.com/

Donna Cohen

I have decades of experience creating and producing online marketing. I left the corporate world to work independently with people who need help establishing and maintaining their online presence. Not everyone knows how, has the aptitude, or time to learn how to use online marketing tools, and nor should they have to try. Those people who need help and/or don't want an in-house marketing team work with me. Each client has different needs, goals and expectations. I do custom work for each of my clients. I get to know each person and know their voice, their style, rhythm and budget. 

I have a large skill set that covers the range of tasks for online marketing. It is both easy and cost efficient to work directly with me. I can get the whole job done. 

Website Design, Build and Optimization, SEO, Keywords, Hashtags, PhotoShop, Email Marketing and Newsletters - Mailchimp, Google Forms (Registration & Surveys), Survey Monkey, SquareSpace, Wordpress, Square, Twitter, Blogger, Tumblr, PowerPoint, Acrobat, Facebook Ads, Pinterest, Instagram, Word, ePub, Excel, Audience Development, and more.

Book Production; Print and eBook, Design, coding, Marketing and building Audiences.

Event Producer (Contract) - Electronic Arts - Redwood City

Electronic Arts

Job Description and Requirements: The Events Producer will be a dynamic, customer service-focused individual who works fast and efficient, pays attention to the details, and strives always to maintain the very best experiences for all employees to assist in our continued need to attract and retain the best talent to assist in producing and supporting the best games. The Events Producer will report directly to the Director, Global Meetings & Events at Redwood Shores. This position will assist with all event deliverables, research and sourcing for EA Redwood Shores, assist in the planning efforts for employee experiences, on and offsite large meeting logistics, end to end production mapping along with hotel contract administration and sourcing.

Candidates with hospitality/hotel experience within conference services for 3 or more years will fit well in this position.

Job Location: Redwood City, CA

How To Apply: http://gr.8job.co/LQb4Qeo7

Company Website: http://www.ea.com

Company Info: Bachelor’s Degree or Equivalent in hospitality management, marketing, business, communications, or related fields a plus (or equivalent experience), minimum of 6-8 years’ experience in hospitality and or conference services management to include: event planning, food & beverage, AV production, lighting, meeting logistics and processes, experience with working with multiple vendors at the same time (multiple projects).

  • Organized: we're talking "Type A," obsessive attention to details.

  • Tactical: able to prioritize and juggle multiple projects at once, always anticipating the next move and needs within the team and for customers.

  • Works well within a fast-paced environment and can adapt to changes easily and efficiently.

  • Extremely strong organization, prioritization and time management skills required.

  • Relies on experience and judgment to plan and accomplish goals.

  • Creative/clever problem solver who is comfortable making decisions and/or collaborating with team members. Not afraid to ask questions or raise concerns.

  • A high-energy, self-motivated, team player with excellent oral and written communication skills

  • Ability to multi-task with minimal supervision to maintain a customer focused detail-oriented approach.

  • Well versed in MS Office, possess strong Excel, PowerPoint, Outlook, Internet research and database skills. Adobe Illustrator, Photoshop, CAD experience a plus. Google Suite / Drive expertise.

  • Good judgment and discretion; strong ethical character capable of handling confidential and financial information.

  • Ability to coordinate multiple concurrent projects and events, work independently with minimal supervision, and adhere to deadlines.

  • Listening and learning (Ability to assess priorities quickly, and become proficient with protocol, culture and processes).

  • A polished and professional demeanor; Able to comfortably manage clients with strong emotions or unreasonable timelines/deadlines.

  • Vendor management skills (fearless on the phone and at complete ease asking for deliverables, refunds, credits, etc. in a calm and professional manner); able to drive vendor relationships to strategic end.

  • Creative-thinking and problem-solving skills; able to think outside of the box, propose and then execute approved processes, and resolve issues as they arise within all company policies and best practices.

  • Team player: willing to jump in and help with big projects and learn on the go.

  • Must have passion for the work and the team!

 

 

Donna Cohen

I have decades of experience creating and producing online marketing. I left the corporate world to work independently with people who need help establishing and maintaining their online presence. Not everyone knows how, has the aptitude, or time to learn how to use online marketing tools, and nor should they have to try. Those people who need help and/or don't want an in-house marketing team work with me. Each client has different needs, goals and expectations. I do custom work for each of my clients. I get to know each person and know their voice, their style, rhythm and budget. 

I have a large skill set that covers the range of tasks for online marketing. It is both easy and cost efficient to work directly with me. I can get the whole job done. 

Website Design, Build and Optimization, SEO, Keywords, Hashtags, PhotoShop, Email Marketing and Newsletters - Mailchimp, Google Forms (Registration & Surveys), Survey Monkey, SquareSpace, Wordpress, Square, Twitter, Blogger, Tumblr, PowerPoint, Acrobat, Facebook Ads, Pinterest, Instagram, Word, ePub, Excel, Audience Development, and more.

Book Production; Print and eBook, Design, coding, Marketing and building Audiences.