Stanford Park Hotel
Job Description and Requirements: POSITION SUMMARY:
The Private Event Sales Manager is responsible for proactive event sales to achieve food, beverage and rental revenue goals. Responsible for contracting, detailing and service execution of hotel and Menlo Tavern catered events. Recognizes opportunities to up-sell and suggestively sells enhancements. Strong attention to detail, team player, guest centric and a welcoming spirit.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Sales and operations support for private events in Stanford Park Hotel event spaces and Menlo Tavern private dining
Actively solicits new business to promote private dining sales on a daily basis while facilitating proper execution of all private dining events
Answer phone calls, client inquiries, generate proposals and contracts, create event orders and assist with all other sales and service-related tasks to produce exceptional event
Generate and distribute daily summary report for event posting, event order reports and events summary
Produce proposals, contracts, event orders and billing related correspondence
Conduct site inspections and handle social inquires as needed
Manage the sales process through consistent lead follow-up, attention to detail, building rapport and closing business
Effectively communicate client needs via Event Orders (BEOs) and event resumes in a timely fashion
Coordinate final details, but not limited to, menus, meeting arrangements, guarantees, event room set-up, audio-visual, décor and coordinate with outside vendors
Assist with day-of event coordination acting as liaison between all departments within the hotel and Menlo Tavern
Properly track sales activity and event data in Delphi
Adhere to food, beverage and room rental revenue minimums
Greet and assist clients with any needs and changes throughout events
Acts professionally and adheres to all service standards and guidelines
Follow up with client to assure quality of event and solicitation of next event
Interact with all levels of staff and management and attend in-house meetings as needed
Ability to work independently with good time management skills
Ability to work a flexible schedule, including evenings, weekends and holidays as needed
*To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Able to communicate with clients in a friendly and positive manner in order to solicit business, meet client needs and resolve complaints.
Able to read, listen and communicate effectively in English, both verbally and in writing.
Ability perform basic functions in Microsoft Word, Excel and Outlook.
Strong attention to detail
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to access, understand and accurately input information using a moderately complex computer system.
Ability to calculate figures and amounts such as discounts, percentages and sales volume.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine Sales Reports and business correspondence.
Meets legal age requirements for the position.
Job Location: Menlo Park, California
Company Website: http://stanfordparkhotel.com/